Features built around the people who run care.
From the provider's dashboard to the support worker's phone — every feature is shaped by real Australian coordinators, carers and compliance teams.
One control centre for the whole organisation.
Stand up a tenant, isolate your data, configure your roles — and see today's operation at a glance. Multi-tenant from day one.
- Multi-tenant architectureIsolated data per provider with bank-grade encryption keys.
- Provider dashboardToday's shifts, missed clock-outs, pending approvals, budget alerts in one view.
- Custom roles & dynamic permissionsVIEW_ONLY / VIEW_ADD / FULL_ACCESS per feature, per team member.
- Coordinator portalSeparate from admin; scoped exactly to what each coordinator needs.
- Multi-state operations SoonNSW / WA / VIC filtering and regional dashboards.
Rosters built in minutes, not hours.
Built to replace your scheduler, your spreadsheet, and that one WhatsApp group that runs the floor.
- Fast roster buildingWeek, Month and Resource views with quick shift creation. Drag-and-drop coming soon.
- Recurring shiftsSet once, repeat weekly or fortnightly with smart rotation.
- Conflict detectionOverlapping shifts, unavailable staff, qualification gaps caught instantly.
- Shift reassignmentReassign in one click with automated email notifications to staff.
- Manual time approvalsCoordinator reviews and approves staff-submitted time entries.
- Bulk CSV importClients, staff and shifts in one upload — existing spreadsheets map straight in.
Your support workers' favourite app.
Install-free, phone-first, offline-ready. The PWA your team actually wants to use — no app store hoops, no training.
- Phone-first designOpens in any modern browser. Add-to-home-screen for an app-like feel.
- One-tap clock in / outWith optional GPS verification within a configurable radius.
- Missed clock detectionProactive prompts to submit manual time if a shift's clock-in is missed.
- Client details on the roadAddress, navigation link, care notes — everything they need on-site.
- Progress notes & expensesCapture in-the-moment notes and upload receipt photos straight from the shift.
- Offline-capableWorks in dead zones — syncs the moment your team's back online.
Audit-ready by default, not as an afterthought.
Compliance baked into every workflow. The next audit becomes a non-event.
- NDIS Practice Standards alignmentService agreements, restrictive practices, incident management — built in.
- Fair Work complianceMinimum break enforcement, overtime calculations, casual/permanent rules.
- Full audit trailEvery change tracked — who, when, what, why — immutably logged.
- Document storageStaff qualifications, client agreements, incident reports — all in one place.
- Audit-ready reportsExportable CSV / PDF, scoped to date range, staff, client or service.
- STP Phase 2 readyPayroll integration scaffolding aligned with ATO STP Phase 2.
- 09:02Clocked in
- 08:47Shift reassigned
- 08:30Role updated
- 08:15Incident logged
- 07:58Document uploaded
- 07:30Time approved
NDIS price-guide aware. Always.
Forget cross-checking PDF price guides. Activlink keeps line-item codes, ratios and travel rates current — and bulk-bills accordingly.
- NDIS price-guide awareService agreement items and line-item codes synced to the latest price arrangements.
- Bulk invoice generationPer client, per service agreement, per period — invoices generated in seconds.
- Aged Care CHSP invoicing SoonClient contribution invoices for transport and home support.
- Xero / MYOB sync SoonPush invoices and pull payment status automatically.
- PRODA submission SoonDirect NDIS claim submission with status tracking.
The full Activlink module suite.
Eleven modules that already power Australian NDIS providers — plus Aged Care landing in Q3 2026. All inside one tenant, one login, one audit trail.
Every feature, working for your operation.
Start a 14-day free trial — no credit card. Or book a 15-minute walkthrough with our Sydney team and we'll tailor the demo to your provider type.